1. Introduction
Track My Rentals ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our service.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email, password)
- Property management data imported from Appfolio
- Financial information related to your properties
- Usage data and analytics
- Communication preferences and history
- Technical data (IP address, browser type, device information)
- Authentication data from third-party services
3. How We Use Your Information
We use your information to:
- Provide and maintain our service
- Generate analytics and insights about your portfolio
- Send you important updates and notifications
- Improve and optimize our service
- Protect against fraud and unauthorized access
- Train and improve our AI and analytics systems
- Create aggregated, anonymized data sets
- Comply with legal obligations
4. Data Sharing and Sales
We do not sell your personal information to third parties. However, we may share your information in the following circumstances:
- With service providers who assist in operating our service
- When required by law or to protect our rights
- In connection with a business transfer or acquisition
- With your consent
- As anonymized, aggregated data that cannot identify you
5. Data Security
We implement appropriate security measures to protect your personal information, including encryption, secure servers, and regular security assessments.
6. Third-Party Services
We use trusted third-party services for:
- Hosting and infrastructure (AWS)
- Analytics (Google Analytics)
- Payment processing (Stripe)
- Authentication (Google OAuth)
7. Data Retention
We retain your data for as long as your account is active or as needed to provide you services. After account closure, we may retain certain data:
- To comply with legal obligations
- To resolve disputes
- To prevent fraud
- To enforce our terms
- As anonymized data for analytics
8. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Opt-out of marketing communications
9. Cookies
We use cookies and similar tracking technologies to improve your experience and analyze usage patterns.
10. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect data from children under 13.
11. Changes to Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.
12. Contact Us
If you have questions about this privacy policy, please contact us at:
Email: support@trackmyrentals.com